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    Kathryn Pretzel-Shiels is responsible for American Express' overall strategy and management of the lodging, restaurant and industries across the United Kingdom.  She leads a team that manages relationships with the company's most significant merchants, helping chains and individual proprietors generate incremental revenue and profit through American Express' higher spending Cardmembers. She also manages the company's critical relationships with trade and industry associations across the UK.

    Kathryn has been with American Express for 22 years.  During this time she has worked in Los Angeles, New York, Hong Kong and is currently based in London.  Kathryn has held several senior positions within the American Express Global Merchant Services division, including responsibilities for managing merchant acquisition, merchant marketing and client management.

    Kathryn has a BS from Arizona State University in Broadcast Journalism and began her career in advertising before moving to American Express in 1987.

    Kathryn has been on the Board of Directors for Springboard Charitable Trust and Executive Committee of the International Tourism Partnership (IBLF) since 2004.